THE METCALFE BY GRAY COLLECTION HOTEL OTTAWA, Ottawa – A Smart Stay in the City
About the Hotel
Rooms & Suites
The Metcalfe Hotel offers air-conditioned rooms with free WiFi, flat-screen TVs, and minibars stocked with local products. Signature suites include the Karsh Suite, featuring a spacious corner layout. All rooms have Le Labo bath products, down duvets, and Marie L’Oie pillows. Some overlook the glass-roofed atrium.
Dining at Cocotte
Le Cocotte Bistro serves French-inspired dishes, including plant-based, gluten-free, and organic options. Open for breakfast, lunch, and dinner, the restaurant is known for its signature plates like the gourmet poutine. The Living Room, a central social space, includes a café and bar area with a curated book selection.
Fitness & Recreation
The 24-hour fitness center has Life Fitness treadmills, Keiser spin bikes, and free weights. A game room features a mini basketball court, ping-pong table, and giant board games. The indoor saltwater pool and hot tub are available for guest use.
Prime Downtown Location
The hotel is a 5-minute walk from Parliament Hill and the Rideau Canal. Nearby attractions include the National Arts Centre (0.3 km), ByWard Market (0.8 km), and the National Gallery of Canada (1 km). Ottawa Macdonald-Cartier International Airport is a 15-minute drive away.
Services & Events
Valet parking, 24-hour reception, and concierge services are available. The hotel has six event spaces, including the glass-roofed atrium, for weddings or meetings. Pet-friendly rooms include beds and bowls. In-room dining operates from 7:30 AM to 9:30 PM daily.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Allergy-free rooms
- Elevator
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Board games
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Mini-bar
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Location
Guest Ratings & Reviews
The hotel offers spacious and modern rooms that are impeccably clean and extremely comfortable. The service is top-notch with a very pleasant and polite staff. Its convenient location near key attractions makes it a great choice for exploring Ottawa, though the dining options might be limited. Overall, a fantastic stay with great value for money.
The hotel had a mix of positive and negative aspects. The rooms were beautifully set up with flowers on the bed, a wrapped gift, and a handwritten card to celebrate our anniversary, which was a lovely touch signed by Shirley. The service was friendly and helpful, although I had to park my own car a block and a half away. The location was praised for its proximity to key attractions like the business district, parliament, and the market, but some found it underwhelming. The dining experience was rated as good, but with a note that it was taking a long time for service.
I couldn't help but notice the ideal central location of this hotel, surrounded by a plethora of shops and restaurants where you can easily indulge. The rooms, while lacking privacy due to their interior aspect, were spacious and provided some insight into the hotel's daily buzz. The service was exceptional, with staff going above and beyond to ensure a seamless stay. However, the dining options were limited, offering only one main item. Despite these minor setbacks, the overall experience was delightful.
I absolutely loved my stay at the hotel! The rooms were beautifully designed, very clean, and had nice quality furniture. However, the price for the small rooms was a bit high considering their size and noise levels. The service was superb, quick, and hassle-free. The location was perfect, close to downtown and many attractions, although parking could be a challenge. The dining experience was good but slightly overpriced for kids. The facilities were great overall.
My stay at the hotel was absolutely delightful. The rooms were immaculate and spacious, beautifully decorated with good views. The service was top-notch, especially thanks to Noëlla who made my birthday experience extra special. The location was perfect, just a couple of blocks from Parliament Hill and within walking distance to various attractions. The dining experience was average, prompting me to explore other options in the area. Overall, a great value for money with fantastic amenities and facilities.
My stay at the hotel was absolutely fantastic! The rooms were superb clean, spacious, and extremely comfortable. The staff was very nice and the location was fantastic, close to all attractions. However, the dining options were a bit limited, and the WiFi had an additional cost.
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