Loved by Metcalfe Hotel Ottawa By Gray Collection guests
Cute staff
Luxurious toiletries
Perfect tech setup
Great amenities
"The hotel is right in the heart of downtown, so I was able to walk to all the major attractions."
Michael M from Canada
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"Room was super comfortable and comes with its own speakers."
Jacqueline
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"I particularly love the Santal33 toiletries and the amazing king size bed."
Sheri H from Canada
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Chic Accommodations
The Metcalfe By Gray Collection offers a range of thoughtfully appointed rooms and suites. Each room features high-end bathrooms, down comforters, and Le Labo bath products. Guests can enjoy views of the stunning glass-roof atrium from their accommodations.
Dining Experiences
On-site dining at Cocotte Bistro presents French cuisine crafted from fresh, local ingredients. The hotel also offers a coffee bar set in a glass-roofed atrium, perfect for casual gatherings. Guests can indulge in creative dishes and a selection of beverages throughout the day.
Event Spaces
With over 3,800 square feet of versatile meeting and event rooms, the hotel accommodates events from weddings to corporate meetings. The Living Room, flooded with natural light, serves as an inviting space for social gatherings. Professional event planners assist clients in crafting memorable experiences.
Prime Location
The Metcalfe is centrally located just minutes away from Parliament Hill and the Rideau Canal. Guests can explore local coffee shops, unique museums, and the iconic ByWard Market all within walking distance. This location allows for an authentic Ottawa experience with easy access to cultural attractions.
Wellness and Recreation
The hotel's state-of-the-art fitness center is open 24/7 and includes a variety of equipment for all fitness levels. A unique Game Room offers recreational activities such as mini basketball and ping-pong. There are also family-friendly spaces for children to enjoy during their stay.
Highlights
Location: minutes away from Parliament Hill
Dining: Cocotte Bistro with French cuisine
Event Spaces: 3,800 square feet of meeting and event rooms
Recreation: Game Room with ping-pong and mini basketball
Must-do experiences
Visit the Canadian Museum of History for stunning architecture.
Try BeaverTails at the ByWard Market for a local sweet treat.
Stroll through Major's Hill Park for picturesque views of Parliament.
Catch a live performance at the National Arts Centre nearby.
Explore the Rideau Canal; rent a kayak in summer or skate in winter.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Junior Suite
2 persons
455 sq. feet
1 King-size bed
Air conditioning
room details
Atrium King
2 persons
240 sq. feet
1 King-size bed
Air conditioning
room details
Deluxe Queen Murphy Bed
2 persons
550 sq. feet
1 King-size bed
Air conditioning
room details
Classic Queen
2 persons
165 sq. feet
1 King-size bed
Air conditioning
room details
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Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
Facilities:
Perfect
9.0/10Review score
General
No smoking on site
Free Wi-Fi
Car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Services
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
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Dining Onsite
Cocotte Bistro captures the essence of American and French cuisines, offering an inviting setting perfect for any meal from a leisurely breakfast to a cozy dinner. With a menu that caters to diverse dietary preferences and a trust in locally sourced ingredients, guests can indulge in a harmonious blend of flavors without ever stepping outside the hotel.
Cocotte Bistro
American and French
Ambiance
Warm and inviting, featuring a cozy dining area and a café bar that encourages relaxation and connection.
Key Offerings
Highlights include signature breakfast plates paired with fresh juices and coffee, as well as a variety of refined dishes perfect for brunch or dinner with friends. Diverse options include plant-based, gluten-free, and organic selections.
Reservation
Recommended
Monday to Friday from 7:30 AM to 10:30 AM and 5:00 PM to 10:30 PM (Fridays until 10:30 PM); Saturday from 7:30 AM to 2:00 PM and 5:00 PM to 10:30 PM; Sunday from 7:30 AM to 2:00 PM and 5:00 PM to 9:30 PM.
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Questions of the users
About Metcalfe Hotel Ottawa By Gray Collection
What is the process for arranging valet parking at the hotel, and has the fee changed recently?
12 February 2025
Valet parking can be arranged upon arrival at the hotel. Attendants are available to assist you at the entrance. The current daily cost is $42.00 plus tax, which includes in and out privileges around the clock.
Does the hotel have a swimming pool available for guests?
28 January 2025
The hotel does not feature a swimming pool; however, there is a 24-hour gym and a games room that includes a putting green, basketball net, and ping pong table.
What is the refundable security deposit policy for guests?
15 March 2025
A refundable security deposit of $150 per night is required, which can also be applied toward any paid amenities like parking, dining, or minibar charges. This deposit must be paid via credit card at check-in and will be released upon check-out.
Is the hotel located near the ByWard Market area?
22 April 2025
The hotel is conveniently situated approximately a 10 to 15-minute walk from the lively ByWard Market.
Can two adults and a one-month-old baby stay comfortably in a King bed room?
5 June 2025
Yes, the hotel provides baby cribs upon request, allowing two adults and a one-month-old baby to stay comfortably in a King bed room without the need for two queen beds.
Is there an on-site parking lot available at the hotel?
16 July 2025
The hotel does not have a dedicated parking lot; however, valet parking services are available using a public parking lot located next door.
Is breakfast included in the stay or available for purchase?
8 August 2025
Breakfast is not included but is available with a wide variety of à la carte options at the hotel's restaurant.
Are there rooms that include bathtubs for guests?
23 September 2025
Bathtubs are exclusively available in the Superior Room with two Queen beds, ensuring a relaxing bathing experience.
What are the parking height restrictions for vehicles?
3 October 2025
Valet parking is available for vehicles up to 1.9 meters (6 feet 2 inches) tall. If your vehicle exceeds this height, there are limited options for oversized parking nearby.
What are the charges for bringing a pet, such as a cat, during the stay?
29 November 2025
The hotel is pet-friendly and charges a fee of $75 for the entire stay if you bring pets, giving you and your furry friends a warm welcome.
Are there facilities for printing documents if I need to work during my stay?
12 December 2025
Each room is equipped with a comfortable desk and chair. Although the hotel lacks a dedicated business center, staff members can assist with printing any necessary documents.